This Privacy Policy explains what information TestStrip Buyback USA ("we", "us") collects when you use teststripbuybackusa.com, request a quote, or communicate with us, and how we use and protect it. TestStrip Buyback USA (registered brand name: Test Strip Buyback USA) is a sole proprietorship.
Information we collect
- Contact details you give us: name, email address, mobile phone number, and ship-from address.
- Quote details: the products, quantities and expiration ranges you select, order notes, and any photos of supplies you upload.
- Payout details: the Zelle, Venmo, Cash App or PayPal identifier you choose to be paid with.
- Messages you send us by text, email or through our contact forms.
- Usage data collected automatically through Google Analytics, such as pages viewed, approximate location, device and browser type.
How we use it
- To review your quote, confirm eligibility, and communicate the estimated and final offer.
- To create and send your prepaid UPS shipping label and, if requested, arrange a pickup.
- To inspect your shipment and send your payment.
- To answer questions and provide customer support.
- To keep records required for our business, accounting and legal obligations.
- To understand how the site is used and improve it.
Text messaging (SMS) program
When you check the consent box on our forms or text us first, you agree to receive transactional text messages from TestStrip Buyback USA about your quote, eligibility, shipping label, shipment status and payment, and a one-time request for a review after a completed sale. Message frequency varies by transaction. Message and data rates may apply. Consent is not a condition of selling to us. Reply STOP at any time to opt out. Reply HELP for help, text +1 (980) 360-4104, or contact us through our contact page. Carriers are not liable for delayed or undelivered messages.
We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, except for service providers acting on our behalf to deliver messages.
How we share information
We share information only as needed to run our service:
- Shipping carriers (UPS) to create your prepaid label and process your shipment.
- Payment services (Zelle, Venmo, Cash App, PayPal) to send your payment.
- Service providers that host our website and forms, send text messages on our behalf, and provide analytics. These providers may only use your information to perform services for us.
- Legal requirements: when required by law, regulation, subpoena or court order, or to protect our rights, property or safety.
We do not sell personal information.
Photos of supplies
Photos you upload are used only to identify products, verify eligibility and document condition. Please avoid including prescription labels or other personal medical information in photos. If a photo contains such information, we use it only for the purposes above.
Data retention
We keep quote, shipment and payment records for as long as needed to complete your transaction and to meet our accounting, tax and legal obligations. You may ask us to delete information that we are not required to retain.
Security
We use reasonable administrative and technical safeguards to protect your information. Forms on this site are submitted over an encrypted (HTTPS) connection. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
Your choices
- Opt out of text messages at any time by replying STOP.
- Ask us to access, correct or delete your personal information by contacting us through the contact page.
- Control cookies and analytics through your browser settings.
Children
Our services are intended for adults. We do not knowingly collect personal information from anyone under 18.
Changes to this policy
We may update this policy from time to time. The effective date at the top shows when it was last revised. Continued use of the site after changes means you accept the updated policy.
Contact
Questions about this policy or your information? Text +1 (980) 360-4104 or reach us through our contact page or the Text Us button anywhere on the site.